Careers at Mega888AI
Join Malaysia's fastest-growing mobile gaming support and verification team. Headquartered in Klang, Selangor (SSM Registration: 199401009999), we are expanding our operations and looking for talented, passionate individuals to join our team.
Current Open Positions
We are seeking a creative, articulate writer to produce informative, human-centric articles, slot gameplay breakdowns, APK installation walkthroughs, and player safety guides.
Key Responsibilities:
- Write clear, highly engaging, and thoroughly researched articles on mobile slot games (Great Blue, Panther Moon, Safari Heat, Ocean King).
- Produce actionable guides on device troubleshooting, account security, and APK installation for Android and iOS users in Malaysia.
- Conduct keyword research and ensure all content complies with Google E-E-A-T and helpful content guidelines.
- Update game RTP statistics, payout payout rules, and verified agent information regularly.
Qualifications & Skills:
- Strong written proficiency in English and Bahasa Melayu (Mandarin proficiency is an added advantage).
- Familiarity with mobile gaming, APK files, and basic on-page SEO best practices.
- Ability to write with a natural, conversational tone without relying on robotic AI text generators.
- Fresh graduates with a strong writing portfolio or background in Mass Communication/Journalism are welcome to apply.
We are looking for patient, customer-focused individuals to provide first-class live assistance to Malaysian players through our live chat, WhatsApp, and Telegram support channels.
Key Responsibilities:
- Deliver fast, friendly, and accurate support to players requesting official login IDs, demo accounts, or download links.
- Guide players through initial registration and payment procedures via DuitNow, GrabPay, and Touch 'n Go.
- Assist users with basic technical troubleshooting (e.g., untrusted iOS developer certificate warnings, Play Protect settings).
- Log player feedback, report bugs to technical teams, and maintain player data confidentiality at all times.
Qualifications & Skills:
- Polite, patient, and customer-first mindset with fast typing skills.
- Fluent in Bahasa Melayu and basic English (multilingual ability is an asset).
- Willingness to work on rotational 8-hour shifts (Morning, Evening, or Overnight) as our support operates 24/7.
- Basic smartphone literacy across both Android and iOS devices.
How to Apply
Interested applicants should email their updated resume / CV, contact details, and a short introduction directly to:
IMPORTANT: Applications are accepted strictly by emailing hiring@mega888ai.com only.
Please do NOT send job applications or resumes to our WhatsApp or Telegram player support numbers, as those lines are reserved exclusively for customer gaming queries.